Email and customer engagement platforms deal with a large amount of sensitive PII data and it's important to ensure data security and privacy. Regions like Europe impose additional compliance requirements that must also be met, if your company operates globally.
RFP Questions for Data Privacy and Security
- Outline the steps you take to respect customer privacy.
- Does your application have multi-factor authentication?
- What data security or privacy certifications do you have? How do you work with PII data for European customers?
- Describe any security system audit that you have.
Updated 2 years ago