Mid to large-sized enterprises have additional complexity in managing their email and cross-channel customer engagement programs. The platform you select needs to offer role-based permissions, the ability to links multiple websites and apps, maintain audit trails and provide continuous monitoring.
RFP Questions on Enterprise Capabilities
- How do user management, permissions and approvals work in your platform?
- Does your system offer support for multiple websites or apps to be linked with 1 account?
- Does your system maintain an audit trail of every change?
- Do you provide continuous uptime monitoring?
Updated over 3 years ago